Our newest service, Commercial Off-site Administration (COA), transfers the traditional IT helpdesk and support from inside your company to us. Perfect for businesses that are not large enough to hire full-time technology staff or larger companies looking for significant cost savings. CGB Tech can handle part or all of your support needs.

Key Features:

1 Hour Response Time
Certified Technicians
Remote Access to any PC or Server
Bonus hours per plan
24/7/365 Monitoring
After Hours Support Available
Support Calls accepted via Phone, E-mail, or On-Line
Detailed history reporting

Example COA Plan for ABC Company

ABC Company is located in Cleveland and has 30 user, 5 remote users and 2 Servers

- Maintain Servers and Network Security
- Help Desk support for all users
- Scheduled On-Site weekly visits
- Administer Network
- Off-site Backup Service

CGB Tech COA $950 per month / $11,400 per year
vs
Hired IT Staffer @ $5000+ per month / $60,000+ per year, plus benefits