Cleveland Business IT Solutions
Cleveland Office:
2310 Superior Ave E.
Cleveland, Ohio 44114
We’ve never been known as big talkers – and we think that’s a good thing. At CGB Tech Solutions, we prefer to let results speak for us.
“CGB has been an integral partner for Evergreen Cooperatives since 2013. The CGB team handles various IT projects from account maintenance and procuring hardware to robust IT and AV solutions that help keep our companies running daily. Both the technicians and support teams are great to work with and have streamlined our entire organization fantastically, especially during difficult times like we are facing today with Covid-19. They remain ahead of trends and always support us in making the best organizational decisions while thinking about forward growth and solving complex issues as it relates to our family of cooperatives. We rely on CGB’s partnership to build on our success and look forward to maintaining our relationship with them as we both continue to grow.”
- John McMicken
“We have been with CGB Tech for over 15 years because they are always there when we need them and because they listen to what our organization needs. CGB has been a key partner in our growth, finding and developing IT solutions for us as the organization grows and changes and the available technology evolves. But mostly, CGB Tech is the perfect technology partner for a non-profit organization.
Their team is responsive, resourceful, patient, and understands the unique nature of our business. On top of that— they have the best prices around. They take care of our tech needs so we can focus on our mission.”
- Adam Stalder
There's a Problem
with the Way Most IT Providers Approach Business IT Support
Stop us when this starts to sound familiar...
It's clear that your IT provider doesn't care about deadlines
The risk of losing work because something happens to take away access is greater when you're working on a deadline.
Your IT provider has no interest in your long-term success
The people who provide you with technology often have less interest in your success than the ones running it.
Your company's IT needs are being ignored
With so much on your plate, don’t you think it's time to find an IT provider who will take care of all this for you?
Don't Settle for Less
When You Need More from Your IT Partner
CGB Tech Solutions set out to solve what was then a major problem for small businesses: having difficulty keeping up with their IT needs. We noticed that large corporations often had multiple employees specializing in different aspects of the industry and realized this approach could work well also among smaller organizations who might not be able to sustain such teams, but still require help managing an oversized workload.
We provide a single resource for all your IT issues.
Here is how we do it:
Dedicated account manager
With the basics of your company all under control, you can focus on more profitable ventures for your company.
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Save money with predictable fees
With our flat rate IT and managed services, you'll save cash every month that would have been otherwise used for your technology breakdowns.
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Protect yourself with cybersecurity
Don’t worry about your network being down at awkward times anymore. With CGB Tech Solutions’ 24/7 monitoring, you can trust your network will be running when you need it.
The CGB Tech Solutions Team
"It's not that we use technology, we live technology."
With the proper level of IT services and support, there's literally nothing your business can't accomplish. That's exactly what we want for you and, at the end of the day, that's what our IT consulting and managed services are all about.
Getting started is easy. Give us a call at (216) 370-3861 or complete the form below, and we will get in touch with you to set up an introductory phone call.
How Can We Help?
Fill in our quick form
We'll schedule an introductory phone call.
We'll take the time to listen and plan the next steps.
What Makes CGB Tech Solutions Different?
We Take a Personal Approach to IT Support
Clients Love Us
Customer support is our top priority. We do what we say that we are going to do while maintaining fair, transparent pricing.
The IT Risk Assessment
A constantly evolving checklist to ensure that client systems are as stable and consistent as they can be.
Transparent Billing
All items are detailed, so it is clear what you are paying for. Enjoy peace of mind with a predictable cost.
Communication
Client satisfaction and communication are key. Quarterly business reviews and meetings ensure that we meet your expectations.
Availability
Our team is well equipped to support your IT environment remotely. Local resources are also available for site visits.
Managed IT Support is Everything You Need "Day to Day
Some other providers don’t include things like new PC deployments and system upgrades.
See What CGB Tech Clients are Saying
“CGB Tech Solutions is and outstanding technology partner. The team is professional and a joy to work alongside. I'd highly recommend CGB to anyone looking for a hardworking team of specialists.”
- Brian Krisukas
“This place mostly works with small businesses but they're open to the public as well. I got a new laptop and I took it in. They swapped the my hard drives out for a reasonable price. These guys are certified and they know their stuff.”
- Le'Arthur Brown
Avoid the Headache of Managing Your IT Internally
Managed IT
Our managed IT services offerings give your business everything it needs to leverage modern technology to your advantage. No Hassle, No Hidden Costs.
At CGB Tech Solutions, we've designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department - at a fraction of the cost and with none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from help desk support to vendor management, backups to disaster recovery - is all provided with a fixed, predictable monthly cost.
IT Projects
Need help with an upcoming project? Let’s work together to get it done on time and on budget.
At CGB Tech Solutions, we understand you need dependable support you can turn to - not someone who you have difficulty even getting on the phone. We offer a wide range of project and consulting services for you to choose from, whether you're looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we've got the experience and expertise to help.
FAQ
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
It's important that you report any issues as soon as possible so we can help resolve them. You can either report them yourself or have your employees reach out to us directly. Either way, we'll be able to help resolve the issue quickly and efficiently. You'll never have to worry about hidden fees or unexpected charges with us.
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
Our IT staff is also certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.