Outsourced IT Help Desk in Cleveland

Our Outsourced IT Help Desk provides the
technology support you need - no headaches, no hassles, no hidden costs.

At CGB Tech businesses, we've designed our managed IT services offerings to give businesses like yours everything it needs to mount its own in-house IT department - all at a fraction of the cost and with absolutely none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage - from IT help desk support, to vendor management, to IT security, to backups, disaster recovery - is all provided with a fixed, predictable monthly cost.

Likewise, you also have to consider that we're better than an in-house department in a lot of ways. It's a luxury we have that they don't. We don't take sick days. We never give our two weeks notice, telling you we're leaving for someone else. You'll never scramble to replace us, you won't get hit with hidden fees - truly, you'd be hard-pressed to find a better everyday support solution for your business.

Why CGB Tech's Outsourced IT Help Desk?

Let us do the routine (read: mundane) tasks that are too important for your actual employees. Let them focus on what matters most to your business. We'll take care of the rest.

Stop worrying about software updates, patches and security fixes. That's what we're here for.

Hate trying to make sense of multiple vendor contracts and ongoing relationships? Perfect - we'll take care of that, too, so that everything "just works" the way it's supposed to.

The CGB Tech businesses IT Help Desk

24/7/365 coverage and support that you can depend on.

One minute, you’re working hard on that big project you’re trying to get out the door for your most important client. The next minute, you’re locked out of your system and you don’t have time for a password reset. Or maybe you’re trying to get clarification on deliverables from a customer, but email issues are getting in the way. You’re trying to check on your team’s progress, but you’re suddenly going through software issues that you just can’t get to the bottom of.

These are the types of issues that our IT Help Desk can solve – allowing you to stop focus on what is holding you back and start focusing on what can push you forward.

You’ll get access to a dedicated, passionate team of experts who are available for issues both large and small, 24 hours a day, seven days a week, 365 days per year.
Whether you need help via email, chat, phone or in-person doesn’t matter – if you need us, we’ll be there. End of story.

Let's Take Your Business to the Next Level

Above all, we promise never to hit you with hidden fees. We're not going to try to sell you on the "newest, fanciest, coolest" IT trend just for the sake of it. We're just here to provide good, old-fashioned IT support that puts your technology to work in a better way than your internal IT department would be able to handle on its own.

So is managed IT services right for your business? It's very possible - and we want to find out.